The Central Library, Tezpur University has opened a new initiative to have a close interaction with its users community through which it is desired to recieve feedback from the users regarding all aspects of the library services and settlement of such issues through the best convenient way. In view of this, it is desired to recieve feedback, advice and suggestions from all the users which will be attended with due efforts. As such Librarian may be contacted via e-mail as well as intercome. Kind cooperation from all the users are expected towards extending better services by strengthening the weaker areas in the library.